March 2017

City Council Goals
In a January retreat, the City Council discussed their goals for 2017, and formally adopted a short list in February. It is posted on the website . The Council also discussed a longer list of items on our workplan for 2017, in recognition of the fact that the city provides many important projects and services that aren't specifically covered by the goals statement.

Introducing...four new recruits to LOCOM



Bill Van Nortwick is back in LOCOM after a 3-year hiatus as a morning show host on radio station KGON (his radio name was Bill Prescott). Bill was born in Portland and graduated from Tigard High School. He has lived in Pendleton and in the Denver area. He said he attended four colleges, and graduated from UO; he now lives in Beaverton. He was a Communications Operator in LOCOM from 2001 to 2014 and says he has always enjoyed both commercial radio and police dispatch, as different as they are. He plays guitar in his band, "One Brick Shy."


Caitlin McKenzie came on board as a communications operator trainee on January 23 and has been busy with training and orientation. Caitlin was born
and raised in Oxnard, CA. Her sister moved to Oregon three years ago, and Caitlin decided it was a good place to live. She's held a number of jobs in the private sector, including as a barista, which I hear is good preparation for being a dispatcher (ability to multi-task). She lives in Hillsboro, and enjoys going to the beach, and watching movies. All new employees seem to have dogs; hers is a shepherd/Australian cattle dog mix.



Before starting as a dispatch trainee, Dakota Pierce was an electronics sales clerk for Fred Meyer. He was born in Tacoma and raised in Hillsboro, where he currently lives. He says he is enjoying the training, but finds it somewhat dry and looks forward to "working on the floor." Off work, he enjoys being outdoors, especially off-road four-by-fouring with his girlfriend in his Jeep. His dog is a black lab.




Cynthia Ward also started on January 23. She was born in Arizona, and lived for a while in Germany. She has also lived in Virginia, and graduated from Gresham High. She's had some medically-related jobs, including as a dialysis technician, and was a firefighter for Camas WA. She has two girls (ages 14 and 19). Her hobbies include following her daughter's basketball season, and hiking. Her dog is a 4-month-old shepherd/boxer/pit bull mix.



Business Writing Tip of the Month from Dr. Grammarian
Avoid passive voice. Complete sentences typically have a subject, verb, and object: She (subject) mailed (verb) the letter (object). In passive voice, the subject is Missing In Action: “the letter was mailed.” So don’t write, “it has been found that…” Instead, write, “researchers have found that…” Or write “some residents have noted that…,” not “it has been noted that.” An old staff report template used the unfortunate phrase “It is recommended that…” You could instead write, “Staff recommends that the City Council adopt Resolution 2016-99.” Or even better, “Recommendation: Adopt Resolution 2016-99.”

February 2017

LOONI Award Winners

As a component of Lean Oswego, the LOONI (Lake Oswego Original and New Idea) presentations were made on Thursday, January 26. The esteemed panel of judges consisted of Cole Duvall, Police; Yvonne Steinmetz, Planning & Building; Jennifer Waverly, Finance; and Matt Tipton,
Engineering. The Judges conferred the following awards:

Big Bang for the Buck Award to the team consisting of Anthony Hooper, Cyndie Glazer, Babs Hamachek, Megan Phelan, Weston Pay, and Larry Goff. Their idea was the creation of a "VoLO" (Volunteer Lake Oswego) web site that would serve not just the City of Lake Oswego, but all organizations in LO that rely on volunteers. As the photo shows, they even had a
team uniform.

Best Graphics Award to the team of Dave Arpin, Darryl Wrisley, and Anya Woodhouse, for their idea for cool graphics on police cars (starting with SRO and CSO cars, and then who knows...?).

Best Research Effort Award to the team consisting of Scot Siegel, Brad Stevens, Zach Daniek, and Rachel Sykes for their idea on cost recovery in Planning (not just to recover costs, but to identify target areas for process improvements).

Best Cheat Sheet on Steroids Award to the team consisting of Anne MacDonald, Scot Siegel, Jessica Numanoglu, Erica Rooney, Rob Amsberry, and Megan Big John on a new way to guide people through the permitting process that involve natural resources.

Most Practical Idea Award to the team consisting of Dave Arpin and Zach Daniek for a standardized glove compartment information pouch that would be placed in all city vehicles (with helpful information on what to do in the event of an accident, etc.).

Best Community Involvement Award to the team consisting of Andrea Milano, Bev Ross, Melissa Kelly, Anya Woodhouse, and Jeremy Christensen for their "eye spy" idea to let library patrons (adults and kids!) watch how their books get automatically sorted in the new RFID system. Their presentation included a working periscope, and a group sing-along (hence the community involvement award) of "We All Live in a LO Submarine."

Best Customer Service Award to the team of Leslie Hamilton, Todd Knepper, Janice Bader, and Cortney Madruga for the idea of using simple technology (an Excel spreadsheet) to keep track of conditions of approval in land use applications.

Making Life Easier Award to the team of Dave Arpin, Janice Burton, and Brad Stevens for a version of the employee phone directory that could be stored on our cell phones.

Most "Out There" Idea to the team of Dave Arpin, Bryan Sheldon, and Brad Stevens for the idea of equipping LOPD officers with light sabers.



Introducing...

Kari Linder staffs the front desk at Planning & Building Services, mostly on afternoons. Kari grew up in the Seattle and Anacortes area and now lives in Tualatin. She has a degree in business and marketing from Portland State University, and prior to joining us, worked in the private sector. Kari says she enjoys serving people, and that her fellow staff members have been welcoming and helpful. It must be a requirement that new hires have a dog. Kari's is a Husky/Malamute.



Rick Lyons is a Library Assistant. He grew up here in Lake Grove, moved to California for a while, then moved back, graduating from high school in Oregon City. He also has a degree in English from PSU. He's had a wide variety of jobs, including janitor, radio host and voice acting. He's a Timbers fan and soccer coach and--believe it or not--enjoys reading.






Raquel White is an accounting specialist in Finance, taking Sara Hasegawa's place. She has a strong background for it, having worked for 12 years in Washington County's Assessment & Taxation office. She now lives in Sherwood but is hoping to move to LO. Raquel was born in Portland and graduated from high school in Salem. Outside of work, she is a member of a book club and social club and enjoys vacationing in the Caribbean.




Steven Coburn is our newest Community Services Officer in the Police Department. Steven grew up in Tigard, graduating from Tigard High. He studied pre-med at University of Puget Sound, graduating with a degree in Exercise Science. He has been a trainer, and he mentioned that one of the things that led him to apply for the job was a conversation with Chief Johnson in Club Sport. Steven enjoys public service and appreciates that his colleagues haven't treated him like "the new guy." He married his high school sweetheart on July 16 and they have a Black Lab/Border Collie mix. Outside of work, Steven plays trombone and enjoys hiking and camping.


Bruce Powers has taken Ryan Stee's place as analyst and project manager
in Parks & Recreation. Bruce grew up in Arkansas, and has a degree in landscape architecture and urban horticulture from the University of Arkansas. He has had extensive experience with private firms in landscape architecture and project management, including international work in China and the Middle East. His most recent project was the construction of the Tualatin Greenway Trail, working for a private firm under contract to the City of Tualatin. Bruce plays guitar in the Dryland Farmers Band and enjoys hiking and being outdoors. He and his wife live behind Forest Park and have 3 daughters, 1 son and 2 dogs.

Welcome all to the City of Lake Oswego organization!




January 2017

Welcoming Diversity

At their November 15 meeting, the members of the City Council all signed this statement:

“Given recent events both locally and nationally, your Lake Oswego City Council would like to reiterate our commitment to being a safe, caring and respectful community where hate in any form is not tolerated. 

Our city charter specifically states that 'It is the policy of the City of Lake Oswego to eliminate discrimination based on race, religion, color, sex, marital status, familial status, national origin, age, mental or physical disability, sexual orientation or gender identity. Such discrimination poses a threat to the health, safety and general welfare of the citizens of Lake Oswego and menaces the institutions and foundation of our community.'

As your representatives, we promise to uphold these charter provisions and to strive to ensure that everyone living, working or visiting Lake Oswego feels safe, secure and respected."

An especially appropriate commitment as we approach the celebration of Martin Luther King Day.

Weather

During the December snow storms, our facilities stayed open while some cities around us closed theirs. We're fortunate that we're a large enough organization that in every department, we have at least a few staff members who live nearby, or have vehicles that do well in snow. So even if it is with a small staff, we're able to keep facilities open. This sends the message to our residents that "we're here for you," and I know they notice and appreciate it. Thanks to all of you who make this possible.

It's also a way of showing solidarity with our colleagues who don't have much choice in the matter. Especially in the December 14-15 storm, our police, fire, dispatch, public works and parks maintenance staffs were doing heroic work taking care of our residents and customers. While it's true people may not have an emergency need to check out a book, play a pickle ball game, or pay a water bill...aren't these all essential services, too?

That said, I completely support the decisions individuals make for safety's sake to stay home, or come in or leave early. And I thank all of you who gave your colleagues a ride, or even provided a spare bedroom, to help keep them safe during difficult driving conditions.

New to LO

Steve Chon has joined LOPD after serving for twelve years as a police officer for the City of Chicago. Steve's wife Sheryll is a nurse, and they have a daughter (13) and son (10); they live in West Linn. Steve was born in Korea but spent most of his early years in Bolivia (and he is fluent in Spanish). When he was ten, his family moved to southern California. He worked in the private sector in Chicago before joining the police department. Outside of work, family activities keep him busy, and when time permits, Steve enjoys golf.




Anthony Tallman has joined Parks Maintenance, assigned to help keep the Adult Community Center running. He's no stranger to the organization, though, having worked in our Recreation program. He's also worked for Tualatin Hills Parks & Rec, and the cities of Sherwood and Tualatin. Anthony grew up mostly in Wilsonville, but graduated from LO High. He has a 14-year-old golden lab and lives in LO. Anthony enjoys playing baseball and basketball.



Drew Boggs is a new LO Police Officer after serving for several years with the Newberg police department, where he had assignments ranging from school resource officer to motorcycle officer. He grew up in the Portland area and graduated from Sunset High. He and his wife Tara have two daughters (13 and 15) and live in Beaverton. Drew enjoys motorcycling and outdoor activities like camping and hiking.





Steve Gorr is also a new LOPD Officer, transferring from the Salem police department. Steve grew up in Michigan and attended Western Michigan University, eventually working for the campus police department. His wife Kim is in the mortgage industry, and they live in Tigard. In his off time, Steve enjoys hunting, fishing, archery, and hiking.








Paul Valesano is our newest Community Service Officer. Paul was born in Salem and moved to Sherwood. He graduated from OSU this past June, having majored in business management. He's been interested in police work for a while, having served in an explorer unit for Washington County. Paul lives in Beaverton.






Andrea Tardio is a new LO Firefighter/Paramedic. She was born in Cornelius and graduated from Banks High School. She's had extensive experience with the Keizer fire district, and has even worked as an automotive tech (which may come in useful in working with those complex fire engines). Her fiancee is a Hillsboro firefighter. Andrea lives in Dayton and has horses and two dogs; she enjoys hunting and fishing.






Ben Fox is also one of our new Firefighter/Paramedics. He was born in Newberg, grew up in Dundee, and graduated from Newberg High. He still lives in Newberg, with his wife Emily, who is working toward an art history degree at PSU. Ben has had a variety of firefighting and paramedic experience, with Dundee, Polk County, McMinnville, and AMR. Ben plays guitar, and enjoys backpacking, basketball, volleyball, and surfing.




Cody Grimm, Firefighter/Paramedic, was born and raised in LO, and graduated from Lakeridge--same as his parents, who own the Grimm's 76 gas station on South Shore. Cody studied physics and math at U of O, and has been a white water rafting guide. His firefighting and paramedic experience has included Bend, Crook County, West Valley (Grand Ronde), and McMinnville. In spite of his LO roots, Cody lives in Salem with his wife Nicole. Cody enjoys snow skiing, rafting and kayaking, backpacking and mountain biking.

Welcome all of you to the City of Lake Oswego!

Writing Tip of the Month from Dr. Grammarian
Don’t use apostrophes for plural words. For example, write ABCs, not ABC’s. And SDCs, 1960s, vacationing with the Joneses.

December 2016

City Election News
Lake Oswego voters elected Kent Studebaker for another four-year term as mayor, and elected John LaMotte, Theresa Kohloff, and Skip O'Neill to the city council. Voters also affirmed the city council's ban on marijuana sales and production, and approved a housekeeping change to the city charter. In an advisory vote, the overall result was opposition (54%) to creation of a municipal broadband utility. A Clackamas County gas tax was soundly defeated, which was bad news for our street paving program.

New to LO (a new feature of the Payday Newsletter)


Yvonne Steinmetz has joined the Planning & Building Services Department as a Plans Examiner. She has eighteen years experience as a plans examiner for the City of Eugene, and has made the move to our area (she lives in Beaverton) to be closer to family. On a personal level, Yvonne was born in Sacramento and lived in the Bay Area for fifteen years, then moved to Oregon and graduated from high school in Eugene. She has two adult daughters and a 7-year-old granddaughter. Outside of work, she enjoys hiking, sewing, and photography.


Paulina Tahran has been a volunteer at the library, and now has joined the staff as a Library Assistant. Paulina grew up in Poland in a small town near Krakow. While there she met her future husband Nick, who was teaching English and who also happens to be the son of LO architect Ralph Tahran. They moved to the Portland area five years ago. Paulina has also been an English teacher and a dog trainer, including training dogs for "Project Pooch," which matches dogs up with juvenile offenders. She and Nick have bought a home in Tualatin. In her free time, Paulina enjoys reading and gardening, and hiking with their three dogs.

Ryan Anderson has joined the Parks staff as Utility Worker, currently assigned to taking care of Millenium and Sundeleaf Parks, among other things. Ryan was born in Lincoln City, and lived for several years in Southern California. He graduated from high school in Lincoln City, and was on the varsity golf team. He and his wife Andrea live in Happy Valley and have a 10-month-old son who keeps them busy; Andrea also has a 12-year-old daughter. Ryan still loves to golf when he can, and also enjoys hunting deer and elk.

Jillian Tucker started work in July as Municipal Court Clerk. She previously worked for Portland's Bureau of Emergency Communications, so was familiar with law enforcement from the dispatch perspective. Jillian was born in Texas and moved around growing up (father in the Army), but ended up in Oregon, including Lake Oswego. She graduated from Tigard High and Portland State University. Jillian and her husband Chris (a butcher with Whole Foods) live in Sherwood, have a 10-month-old daughter, Autumn, and a yellow lab puppy. Jillian enjoys reading and baking (she won the recent dessert bake-off!).

Tom Workman has joined the Engineering Department as Surveyor. Tom worked as a surveyor for Linn County, and then moved to New Mexico, where he worked for a couple of public agencies there. But he's an Oregonian, born and raised in Cottage Grove, and is glad to be back. If you see Tom on crutches, he's recovering from being hit by a car on his 9-mile bicycle commute from his home in King City. Tom and his wife have five children, from ages 11 to 25. Family keeps him busy, but he also enjoys fly fishing and skiing (water and snow). When asked what he likes about working in the Engineering Department, his response is, "the people are amazing." 

Welcome all of you to the City of Lake Oswego!

Writing Tip of the Month from Dr. Grammaticus
Be consistent in using words vs. numerals for numbers. The APA style manual tells you to spell out numbers less than 10 (e.g., eight, nine) and numerals for 10 and above. Under the Chicago style, you spell out numbers all the way up to one hundred, and use numerals for 101 and above. Never do both—as in “the landlord must provide notice within three (3) weeks”—even in legal documents. This is just a throwback to an era before the use of typewriters was widespread.

November 2016

Win a LOONI Award!
All city staff are invited to compete in the LOONI (Lake Oswego Origninal & New Idea) award program. Simply form up a team, and come up with an innovative idea on providing better service or saving money. For details, click here.

News
A lot is happening in the City of Lake Oswego:

North Anchor Project
LORA recently bought the former gas station/car repair shop at the NW corner of State & B. This gives the prospective developer--LO resident Vanessa Sturgeon--a lot more flexibility in how to develop the North Anchor site. She and her firm are doing hotel market analysis and design work on a project that will include ground floor retail, upper floor housing, and a boutique hotel.

Block 137 (former Wizer lot)
The project is on schedule for completion in early 2018. The developer, Pat Kessi, said they have 300 people/families on a waiting list for their 200 units of housing. They also have some prospects for tenants of the retail space.

Springs Assisted Living
An assisted living facility at the NW corner of Kruse and Boones Ferry has received land use approval. The owner is doing the final design work, and we anticipate a building permit application in early 2017.

Mary's Woods Expansion
Design work is also underway for a major expansion of Mary's Woods, in the large grass field adjacent to Hwy 43. It will include more senior housing, and some related retail/commercial space.

Operations Center Upgrade
Work is moving fast on this complex project. PW is already using the first component of the project: the "decant" facility where they spread out materials collected by the street sweepers, etc.

Police Station
Approval of the architect contract is scheduled for the 11/1 City Council meeting, with a study session on 11/15 to get direction on the overall configuration of the new building. Brant Williams has been helping to find a new home for Lexi Dog, the tenant in one of the buildings that was acquired for the project.

LOTWP - Water Treatment Plant
This huge project is wrapping up with the last major structure--a building to house ozone treatment--and curbs, parking, and landscaping work. It should be all done by next spring. Our council and the Tigard city council have been discussing long-term governance and operation of the supply system. The major options are to continue the current intergovernmental agreement, or to form an intergovernmental agency similar to the South Fork Water Board (water supply for Oregon City and West Linn). No decisions have been made.

Municipal Broadband and Other Measures
A ballot measure on November 8 ballot is an advisory vote on whether or not the city should create a fiber broadband utility. Another measure asks voters if they want to keep in place the current ban on marijuana sales and processing facilities. There is also a countywide gas tax ballot measure; if it passes, the county estimates Lake Oswego will receive over $600,000/year for seven years for street maintenance.

Writing Tip of the Month from Dr. Grammaticus

Use words and syllables sparingly. Use “use,” not “utilize. “Promptly,” not “in a timely manner.” “Harm,” not “negatively impact.” “Encourage,” not “incentivize.” “Price,” not “price point.” And “skills,” not “skill set.”

October 2016

Celebrating the Difference We Make


As Megan Phelan reported, the City of Lake Oswego has been recognized by The Oregonian as one of the "top workplaces" in the state. There may be many reasons why our staff responded positively to the survey conducted by the newspaper, but I think I know one of them. Research conducted over many years by the Gallup organization, through more than a million employee surveys, found that one of the most important contributors to job satisfaction is the belief that our organization has a worthwhile mission, and our jobs are important.

As summer draws to a close, think about what a difference we make to the residents of Lake Oswego. Here are just a few examples:
  • Thousands of people enjoyed concerts and movies in our parks
  • Thousands of residents and visitors have enjoyed the farmers market, ranked as the best market in the Portland area
  • Hundreds of families participated in summer reading programs at the library, and checked out thousands of books and other materials
  • Children enjoyed day camps and dozens of other activities put on by the recreation staff
  • Families and guests flocked to our beautiful parks, and benefited from facilities like the tennis center, golf course, ACC, and Luscher Farm

And they could participate in all these activities safe in the knowledge that their basic needs are being met, quietly and competently. More examples:
  • Streets were paved, including a major improvement to Boones Ferry Road
  • Another dry summer has passed with no major fires
  • We continue to be one of the safest communities in the state
  • When families do experience trauma, the "no call too small" caring attitude pervades the response from LOCOM, police and fire.
  • We seamlessly transitioned to a new water supply system, benefiting not only our own residents but Tigard's as well. Prompt testing of lead confirmed that our water is safe
  • Those of us working as part of the "supporting cast" can take pride in our work, too. As just one example, utility bill shutoff notices are now down to fewer than ten per month, an amazing result for a system with more than 13,000 residential accounts.
I thank each of you for the important role you play in making the City of Lake Oswego a great place to live and work.
--Scott Lazenby

September 2016

2016 Summer Picnic Photos

Thanks to all of you who helped plan and put on this event, and all those who participated. These photos were provided by Dave Arpin and Pat McDougal.